Current Date:
Pack
Move
OFFICE COMMUNICATION
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1 Excellent
2 Good
3 Fair
4 Unsatisfactory
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4 Unsatisfactory
Pre-move conversations with office staff effectively addressed my questions and concerns.
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1 Excellent
2 Good
3 Fair
4 Unsatisfactory
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1 Excellent
2 Good
3 Fair
4 Unsatisfactory
Insurance options available and the limits authorized by Ewing Moving Service. Inc. were adequately explained
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1 Excellent
2 Good
3 Fair
4 Unsatisfactory
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1 Excellent
2 Good
3 Fair
4 Unsatisfactory
The person handling my call was professional, responsive and knowledgeable.
Pack
Move
ON-SITE COMMUNICATIONS
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1 Excellent
2 Good
3 Fair
4 Unsatisfactory
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1 Excellent
2 Good
3 Fair
4 Unsatisfactory
The mover adequately explained insurance options and furnished written insurance informalities prior to my move.
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1 Excellent
2 Good
3 Fair
4 Unsatisfactory
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1 Excellent
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3 Fair
4 Unsatisfactory
The mover was accessible during the move to address questions in a timely matter.
Pack
Move
SERVICE
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1 Excellent
2 Good
3 Fair
4 Unsatisfactory
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4 Unsatisfactory
The mover met all dates and times as established in pre-move conversations.
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1 Excellent
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3 Fair
4 Unsatisfactory
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1 Excellent
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4 Unsatisfactory
Packing services were preformed in a matter that met my expectations. (if applicable)
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1 Excellent
2 Good
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4 Unsatisfactory
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1 Excellent
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4 Unsatisfactory
My furniture was professionally handled.
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1 Excellent
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4 Unsatisfactory
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1 Excellent
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3 Fair
4 Unsatisfactory
Unpacking services were preformed in a matter that met my expectations. (boxes packed by movers)
Pack
Move
APPEARANCE ATTITUDE
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1 Excellent
2 Good
3 Fair
4 Unsatisfactory
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1 Excellent
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4 Unsatisfactory
The mover's truck was clean, well equipped and the appropriate size for my move.
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1 Excellent
2 Good
3 Fair
4 Unsatisfactory
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1 Excellent
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4 Unsatisfactory
The driver and personnel were courteous, careful, cooperative, and clean.
Pack
Move
LOSS AND/OR DAMAGE
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1 Excellent
2 Good
3 Fair
4 Unsatisfactory
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1 Excellent
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4 Unsatisfactory
(if applicable) Loss and/or damage was minimal.
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1 Excellent
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4 Unsatisfactory
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1 Excellent
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4 Unsatisfactory
All loss and/or damage situations have been or are being resolved in a satisfactory manner.
Pack
Move
POST MOVE FOLLOW-UP
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1 Excellent
2 Good
3 Fair
4 Unsatisfactory
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1 Excellent
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3 Fair
4 Unsatisfactory
This is an effective means of post-move follow-up.
YES
YES
I would use this moving service again.
